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FAQ's

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FREQUENTLY ASKED QUESTIONS

We are based in the beautiful neighborhood of 1521Alton Rd. Number 570Miami Beach, FL 33139.

Yes, all our Day Clocks come with a 1-Year Risk-Free warranty from the date of your purchase.

Yes. Send your clock back within 30 days for a full refund, no questions asked. Just contact us at support@robinclock.com and we’ll setup a return for you and refund your purchase in full when we receive the Day Clock.

There are many reasons why we’re the most trusted brand for Day Clocks! We’re a U.S based company, and we honor our warranty. We source the highest quality components for our products; the screens for our Day Clocks are imported from Japan, which is the reason our Day Clocks are the clearest and easiest to read in the market.

The cord is 6 ft. long.

When Auto Dimming is on, the Day Clock dims from 7pm until 7am. You may choose to turn off Auto Dimming. 

The clock can be read clearly in the dark as well as during the day, as it has a high definition backlit digital screen. There’s an option for auto dimming for night time (7pm-7am), this option can be turned on and off.

No, you need to set up the clock by selecting first the location, language and the time zone.

Yes, if you select a region that does Daylight savings time, theclock should automatically adjust.

Yes, it’s programmed to support Leap year.

No, it does not.

No, it does not have a timer.

Yes, the Day Clock has an internal battery that allows it to automatically reset itself to the right time and date in the event of a power failure. It will retain all the information, including the alarms.

Yes, the time and date are visible from all angles, as the resolution of the screen is very high, so it's clear from all sides.

Yes, it can. It has an "arm" in the back that folds out and supports the clock. You can choose to place it on a flat surface or hang it on a wall (it’s designed with a hole in the back for this purpose).

Yes, the clock has a 10 second hourly chime that can be set to go on from 9am-6pm or 24 hours. You can also turn it off, of course.

You can add more than 20 reminders.

Yes, you can add photos using the pictures from a microSD card.

*microSD card is not included.

The slot next to the USB port is an SD card slot which you can use to add photos to your reminders.

It uses a micro SD card.

No, all Day Clocks operate with a power adapter. The battery inside is just for keeping the settings in case of power outage.

The Day Clock has an internal battery that allows it to automatically reset itself to the right time and date in the event of a power failure. It will retain all the information, including the alarms.

Yes, our Day Clock is multi language. You can choose from:

  • English
  • Spanish
  • Hebrew
  • Italian
  • Arabic
  • Japanese
  • French
  • German
  • Russian
  • Portuguese

The manual instructions is also translated in all of the languages that they Day Clock support.

Yes, the alarms come set to 'OFF' by default, and you can choose to turn them on to Everyday, Monday-Friday, Weekends.

The alarms ring for 1 minute and then turn off, or they can manually be turned off by pressing any button on the Day Clock.

No, it is completely silent.

Our Day Clock supports both 110v and 220v.

Yes, it comes with that option.

Yes, it comes with that option.

The USB is not for consumer use. It is only to be used by the manufacturer to install the firmware.

No, the USB port was used only used during manufacturing to install the firmware.

Yes, a talking clock button is located on the top of the clock which reads the current time, day of the week and date.

No, the clock cannot be connected to google calendar and is not a WiFi-enabled device.

The message 'time set error' appears in the Day Clock when the settings for the times that the words 'Predawn, Morning, Afternoon, Evening, Night' are changed.

Please try resetting the times to the following:

  • Predawn Time Set 00
  • Morning Time Set 04
  • Afternoon Time Set 12
  • Evening Time Set 17
  • Night Time Set 21

No, it is not. The clock comes with buttons located on the back of the clock.

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